All refunds for our credit bundles purchased online are credited back to the original credit card on which the credit bundle was purchased, or if payment was made via paypal we then make a refund in the same manner.
If we don't return your files in the time you had requested, we will do your job at a discounted rate or in some cases absolutely free of charge. Furthermore, if you are not happy with the work or any particular job, please send these back and we will process the job again until you are satisfied with the quality. If you feel we have not met your expectations after this process, please let our customer support team know and we will arrange a complete refund.
315 Montgomery Street, 9th Floor,
San Francisco 94104